Postal disruption tips for Quinte West residents | InQuinte.ca
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Postal disruption tips for Quinte West residents

By Hailey MacDonald Oct 1, 2025 | 8:49 AM

Due to the Canada Post disruption, Quinte West residents are asked to avoid sending payments and documents by mail to the city.

The City of Quinte West offers the payment options for property taxes, water bills and other municipal services including e-billing and pre-authorized payments.

Customers who sign up for new pre-authorized payments will have the new payment applied to their next bill.

Pay through your bank: Property tax and water bill payments can be made through your online banking or in person at your financial institution.

In-person: Delivery of letters and documents, and payments for all City services can be made at Quinte West City Hall (7 Creswell Dr., Trenton) and the Frankford Municipal Office (22 North Trent St., Frankford), Monday through Friday from 8:30 a.m. to 4:30 p.m.

After-hours drop-off: Cheque payments can be dropped off after hours to the drop box at the front doors of Quinte West City Hall (7 Creswell Dr., Trenton) and Frankford Municipal Office (22 North Trent St., Frankford). Please do not include cash in the drop box.

For questions, email or call the following;

Property taxes: email tax.billing@quintewest.ca or call 613-392-2841 ext. 4902

Water billing: email waterbilling@quintewest.ca or call 613-392-2841 ext. 4909

General or time-sensitive inquiries: call 613-392-2841

(BROCK ORMOND)